Category:
Membership
You can use the cancel membership page to cancel your membership here
All our membership levels have a strict no refunds policy. Having given full access to the site for the term of your membership we cannot provide refunds. Recurring Memberships state at the time of sign up they are automatically recurring billing. You can cancel or request cancellation at any time, and the remaining portion of your membership will be valid up until the next billing date from date of original sign up.
Category:
Membership
Check our Membership and Join Options at This Link
Category:
Troubleshooting
Here’s a summary of common issues when streaming movies on OTT devices like Roku, Fire TV, or web platforms, along with what to check:
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Buffering or Slow Loading:
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Check internet speed (aim for at least 5 Mbps for HD, 25 Mbps for 4K).
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Test Wi-Fi signal strength; move closer to the router or use a wired connection.
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Restart the router or device to refresh the connection.
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Poor Video Quality:
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Verify streaming resolution settings in the app (e.g., set to Auto or High).
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Ensure your internet plan supports HD/4K streaming.
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Check if the streaming service is throttling due to network congestion.
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App Crashes or Freezes:
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Update the streaming app to the latest version.
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Clear app cache/data or reinstall the app.
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Ensure the device firmware (Roku, Fire TV, etc.) is up to date.
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No Audio or Video:
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Confirm HDMI or audio cables are securely connected.
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Check TV/input source settings.
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Test audio settings in the app (e.g., switch from Dolby to Stereo).
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Login or Account Issues:
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Verify login credentials; reset password if needed.
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Check subscription status for active payment.
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Log out and back in to refresh authentication.
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Content Not Available:
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Confirm regional availability of the movie/show.
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Check for service outages on the streaming platform’s status page.
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Clear browser cache (for web) or restart the app.
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Device Compatibility:
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Ensure the streaming app is supported on your device.
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Check if your device meets the app’s minimum system requirements.
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Test streaming on another device to isolate the issue.
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Network Restrictions:
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Disable VPN or proxy if it’s causing geo-restriction errors.
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Check if your ISP is throttling streaming services.
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Ensure firewall or parental controls aren’t blocking the app.
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If issues persist, contact the streaming service’s support or test with another platform to narrow down the cause.
Category:
Membership
All our membership levels have a strict no refunds policy. Having given full access to the site for the term of your membership we cannot provide refunds. Recurring Memberships state at the time of sign up they are automatically recurring billing. You can cancel or request cancellation at any time, and the remaining portion of your membership will be valid up until the next billing date from date of original sign up.
Category:
How to Watch
Currently we have ROKU – Amazon Fire TV – Android TV
